The General Pharmaceutical Council (GPhC) has issued an updated version of its inspection decision making framework, introducing clearer guidance and new examples to support consistent regulatory decisions across registered pharmacies. The revised framework, published on 13 January 2026, replaces several previous documents and reflects recent changes in pharmacy practice and legislation.
The inspection decision making framework is the operational tool used by GPhC inspectors to assess whether pharmacies are meeting the standards for registered pharmacies. It outlines the factors inspectors consider during an inspection and provides examples of what may constitute standards being met, standards not being met, areas for improvement, and good practice. While not a checklist, the framework helps ensure consistency and transparency in inspection outcomes.
The latest update introduces several notable changes. The GPhC has added new examples of areas for improvement and good practice, giving pharmacy teams clearer insight into how they can strengthen compliance even when standards are technically met. The framework also includes strengthened examples relating to the distance supply of medicines—an area of growing regulatory focus as online and remote pharmacy services expand. In addition, the update incorporates examples that reflect recent changes in supervision legislation, ensuring the framework aligns with current legal requirements and expectations.
A significant structural change is the consolidation of previous guidance. The updated framework now incorporates material from the withdrawn Findings Framework and the Inspection Practice Note on Minor Non-Compliance. By bringing these resources together, the GPhC aims to streamline the inspection process and provide pharmacy teams with a single, comprehensive reference point for understanding inspection expectations and outcomes.
The GPhC states that the updated framework is intended to support both inspectors and pharmacy teams by offering clearer, more practical examples of what good and compliant practice looks like in real-world settings. The full updated framework is available on the GPhC website.
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