GPhC to publish transparent disqualification policy in 2026

The General Pharmaceutical Council (GPhC) has confirmed it is developing a “clear and transparent” policy on the disqualification of pharmacy owners, with plans to publish the framework in summer 2026.

In papers prepared for its December council meeting, reported by C+D, the regulator acknowledged that while it has held powers to disqualify pharmacy owners and remove premises from the register since 2018, it has yet to establish a comprehensive policy governing their use. It said the new approach will provide clarity to stakeholders while ensuring decisions are fair, consistent, and outcome-focused.

Disqualification directions issued by the GPhC’s fitness to practise committee can be permanent or time-limited, with premises restored to the register once the period expires. Findings may also be revoked. However, the regulator warned that the legislation underpinning disqualification is complex and requires careful consideration, meaning it will take time to translate into operational guidance. A draft policy is expected to be presented to council in February 2026, followed by consultation.

The meeting papers also detailed the GPhC’s ongoing response to governance and operational issues at several Jhoots pharmacies. Since concerns first emerged, the regulator has worked closely with the Department of Health and Social Care, NHS England, and health boards in Wales. Between January and August, it carried out 17 inspections of Jhoots pharmacies, taking enforcement action at five premises. A further five inspections were attempted between September and November, alongside 60 attempted visits where pharmacies were closed or lacked a responsible pharmacist.

The GPhC said it has established a strategic relationship with the Jhoots group to provide enhanced oversight, including regular meetings to raise governance failures. It has also shared intelligence with government and NHS bodies, written to 31 MPs to explain its role, and received positive feedback from several meetings. Weekly updates are being provided to officials, feeding into ministerial briefings.

The regulator’s announcement follows its July decision to review all open disqualification cases, closing nearly half on the grounds that progressing them was not in the public interest. More recently, pharmacy minister Stephen Kinnock revealed enforcement action against six Jhoots premises, with the GPhC considering whether some Jhoots companies meet the threshold for disqualification. Meanwhile, one Jhoots pharmacy owner has announced plans to rebrand his portfolio, citing irreparable damage to the brand caused by the actions of other operators trading under the name.

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