The Professional Standards Authority for Health and Social Care (PSA) have published our latest performance review report for the Pharmaceutical Society of Northern Ireland.

The PSNI has met 15 out of the 18 Standards.  Writing on its website, the PSA said:

“Our report explains how we made our decision. While conducting this year’s performance review, we have experienced various problems with the information provided to us by the PSNI in terms of its accuracy, completeness and timeliness. These issues raise serious questions about the confidence we and the PSNI’s Council can have on the PSNI’s reporting and ability to address our concerns. The PSNI has told us that it has started work to resolve these problems, but we have not yet seen evidence of improvement at this stage. Therefore, the PSNI did not meet Standard 4.

“The PSNI did not meet Standard 10 because there have been a number of registration errors on the PSNI’s register during the review period. We welcome the PSNI’s openness and transparency in bringing these issues to our attention, and noted the actions the PSNI took to correct the register on each occasion. However, the PSNI did not have robust processes and controls in place throughout the review period to ensure the accuracy of the register and the PSNI has not yet taken action to reduce the risk of similar errors occurring in the future.

“The PSNI did not meet Standard 15 because it is taking too long to deal with fitness to practise cases and the number of open older cases has increased. The PSNI was not able to provide us with sufficient explanation of the reasons behind the delays on cases closed by the Statutory Committee during the review period and the actions it took to minimise delays. It is our view that, in light of its small caseload, the PSNI should be able to manage delays to its cases more effectively.

“The performance review is our check on how well the regulators have been protecting the public and promoting confidence in the health and care professions. We do this by assessing their performance against our Standards. The judgements we make against each Standard incorporate a range of evidence to form an overall picture of performance. Meeting a Standard means that we are satisfied that a regulator is performing well in that area.”

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