The Health and Care Professions Council (HCPC) has published new materials to outline what candour means and what it looks like in practice.

Writing on the HCPC website, Grace Costain, Senior Policy Officer  for Policy and Standards, said:

“We are very pleased to have launched our new online materials on the duty of candour, which aim to support professionals’ understanding of what candour means and what it looks like in practice.

“All professionals we regulate have a duty of candour, which is essentially a responsibility to be open and honest when things go wrong. This requirement is also reflected in Standard 8 of our Standards of conduct, performance and ethics.

“Being candid is the right thing to do, but it also has many proven benefits. For example, being open and honest when things go wrong can help encourage a more positive working culture which is focused on learning and support, rather than blame. Not only does this support professional practice and development, but it can also improve patient care by helping to mitigate the risk of the same error recurring.”

The HCPC said the new guidance will help registrants to:

  • Understand what the duty of candour is, and how to embed it into their practice
  • Understand what HCPC Standards say, and what is required of them
  • Gain insight into the benefits and value of candour for professional practice
  • Understand how to overcome some of the challenges with being candid
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