The General Optical Council (GOC) business plan sets out measures to improve its fitness to practise processes.

The GOC said the business plan for 2021-22 aims to make it a “world-class” regulator.  This business plan has been published under the GOC’s ‘Fit for the Future’ strategic plan for 2020-25 which outlines our three main strategic objectives:

  • Delivering world-class regulatory practice
  • Transforming customer service
  • Building a culture of continuous improvement

The GOC also said it will continue to work to reduce the number of fitness to practise cases, which it expects will subsequently improve the timeliness of our processes. In April we reported that the General Optical Council’s FtP Focus publication has revealed it had halved its fitness to practise caseload between March 2019 and January 2021.

Measures set out in the business plan

With reference to fitness to practise, the GOC business plan sets out the following measures:

  • Developing and implement improved fitness to practise case management system
  • Research into impact of GOC fitness to practise processes on different groups of registrants
  • Review, develop and implement new processes for presenting GOC fitness to practise cases
  • Improve recording, analysis and sharing of fitness to practise data
  • New secure portal to share information with external parties involved in fitness to practise, registration, and education processes as well as those members on Council and committees


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