The General Chiropractic Council has issued updated Duty of Candour guidance for Chiropractors.
The relationship between a chiropractor and a patient is built on trust, confidence, and honesty. Being open and transparent with patients is important as it contributes to establishing and maintaining a professional relationship and it encourages patients to take an informed role in their care.
The changes to the previous version include:
- an emphasis on an apology as a crucial part of the Duty of Candour – when something goes wrong with a patient’s care, apologising to the patient is always the right thing to do and is not an admission of liability.
- an emphasis that adverse events do not only apply to injuries arising from hands-on care but can also include, for example, therapeutic advice or information provided (or not provided) and care involving exercise prescription.
- a new section on being open and honest with patients about near misses and to use professional judgement when considering whether to tell patients about an adverse incident that has not caused (and will not cause) them harm.
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