This study “provides an opportunity to learn from pharmacists’ responses to the COVID-19 pandemic, and a call to action for healthcare organisations to rebuild and invest resources into sustained support for staff wellbeing.”
The study explored “resilience, burnout and wellbeing for UK pharmacists in patient-facing roles” by surveying 199 pharmacists working within community, hospital and GP. The outcome of the survey found that two-thirds of participants were at high-risk of burnout.
Organisations that supported pharmacists embraced change and quickly adopted new ways of working, such as teleconsultations, flexible and remote working, redesign of workflow, alongside clear guidance. However, there was also reported frustration at lack of, slow or conflicting guidance from employers.